Shipping policy
Processing Time Each diamond art piece is handmade with care and attention to detail. Please allow 3–5 business days for your order to be processed, packaged, and prepared for shipment before it leaves our studio.
Shipping Rates
- Standard Shipping: $5.00 flat rate
- Free Shipping: On all orders $50.00 and over
Where We Ship We currently ship within the United States only.
Estimated Delivery Times Once your order has shipped, please allow 5–8 business days for delivery via USPS or UPS. You will receive a tracking number by email as soon as your order is on its way.
How We Package Your Order Your diamond art piece is carefully wrapped and secured to ensure it arrives in perfect condition. We use protective packaging materials to prevent shifting, bending, or damage during transit — because we know how much care goes into every piece.
Damaged Items If your order arrives damaged, please contact us within 48 hours of delivery at [your email address] with:
- Your order number
- A photo of the damaged item and packaging
We'll make it right as quickly as possible.
Questions? Reach out to us at [your email address] — we're happy to help!